Customer Service Representative at Sherman Gray Limited | How to Apply

Applications are invited from interested and qualified candidates to apply for the Customer Service Representative at Sherman Gray Limited.

Sherman Gray Limited is an EPC (Engineering, Procurement and Construction) envisioned several years ago but incorporated on January 4, 2007. The core objective of our organisation is to provide professional services in the field of Civil engineering construction, Consulting, Procurement and Outsourcing services for the oil and gas industry, manpower development through professional training and project management to mention a few.

Individuals interested in the Customer Service Representative at Sherman Gray Limited in Nigeria should review the job details, requirements, and application process provided below.

Job Overview:

• Job Title: Customer Service Representative
• Company: Sherman Gray Limited
• Job Type: Full Time
• Location: Port Harcourt, Rivers | Nigeria. See other Jobs in Rivers
• Qualification: BSc / OND / HND / MSc
• Category: HR Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Why this matters

This opportunity is part of a broader initiative aimed at developing skilled professionals and expanding access to meaningful career opportunities.

Backed by Sherman Gray Limited, the program provides a platform for professional growth, hands-on experience, and exposure to industry best practices, helping participants stay competitive in today’s evolving job market.

If you are looking to build your skills, gain valuable experience, or advance your career, this opportunity is worth considering.

Job Responsibilities

• Know our products inside and out so that you can answer questions.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Work with colleagues when necessary to resolve customer complaints.
• Provide feedback on the efficiency of the customer service process.
• Maintain a positive and professional attitude toward customers at all times.
• Respond promptly to customer inquiries
• Communicate with customers through various channels.
• Acknowledge and resolving customer complaints.
• Provide feedback to other departments to help improve sales, marketing, and business processes
• Ensure customer satisfaction and provide professional customer support.

Job Requirements & Qualifications

• Minimum of OND in Mass communication, Sociology, Accounting, or Business Admin.
• 1 – 2 years experience in this role.
• Digital marketing skills will be an added advantage.
• Excellent communication and interpersonal skills.
• Exceptional marketing skills in order to increase existing customer base
• Strong problem-solving abilities and the ability to handle difficult situations calmly.
• Proficient computer skills, digital marketing skills and experience with CRM software.
• Positive attitude and a passion for providing exceptional customer service.
• Active listening skills and empathy towards customer needs.
• Stay updated on product knowledge, e-commerce platforms, and industry trend
• Ability to multitask, handle high call volumes, and navigate through multiple systems simultaneously.

How to Apply for Customer Service Representative at Sherman Gray Limited

Interested and qualified candidates for the Customer Service Representative at Sherman Gray Limited should click the GREEN BUTTON below to apply.

APPLY HERE – Sherman Gray Limited

Application Deadline: Not Specified.

Apply early as spots are competitive and reviewed on a rolling basis!

For more opportunities, check our full list of All Jobs or subscribe to Job Alerts on WhatsApp [Click HERE].

Don’t miss this chance to kickstart your career with Sherman Gray Limited. Apply today and position yourself for world-class development!